Privacy Policy

We're pretty serious about keeping your info safe and sound.

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Last Updated: November 11, 2025

Your Privacy Matters to Us

Look, we get it - privacy policies can be a slog to read through. But here's the deal: we've built our whole practice on trust, and that means being straight with you about what we do with your information. Whether you're a candidate looking for your next gig or a client searching for top talent, you deserve to know exactly how we handle your data.

Welcome to Helrion Chronicles HR Solutions. We're an executive search and talent acquisition firm based in Vancouver, specializing in tech and creative industries. This privacy policy covers everything we do with your personal information when you interact with us - whether that's through our website, emails, phone calls, or in-person meetings.

This policy applies to:

  • Job candidates who've submitted their resumes or profiles to us
  • Companies and hiring managers who work with us to find talent
  • Anyone who visits our website or reaches out to us
  • Folks who've signed up for our newsletters or updates

We're based in Canada, so we follow PIPEDA (Personal Information Protection and Electronic Documents Act) and all relevant provincial privacy laws. If you're in other jurisdictions, we'll respect those rules too.

Alright, let's break down what info we actually collect. We're not trying to be creepy - we just need certain details to do our job well.

For Job Candidates:
  • Contact Details: Name, email, phone number, LinkedIn profile, current location
  • Professional Info: Your resume, work history, education, skills, certifications, portfolio links
  • Career Preferences: Salary expectations, preferred locations, job types you're interested in
  • References: Contact info for people who can vouch for your awesome work
  • Interview Notes: Our team's impressions and assessments from conversations with you
For Client Companies:
  • Company Details: Business name, contact person, email, phone
  • Job Requirements: Position details, must-haves, nice-to-haves, company culture info
  • Billing Information: Payment details, invoicing addresses, purchase order numbers
Website Visitors:
  • Technical Data: IP address, browser type, device info, pages you visit
  • Cookie Data: Preferences, session info (more on this below)
  • Form Submissions: Whatever you choose to share when you reach out

Heads up: We'll never ask for sensitive stuff like your SIN, banking details, or passport info unless it's absolutely necessary for employment purposes - and even then, only after you've accepted a job offer through one of our clients.

Here's what we actually do with the information you share with us. No surprises, no hidden agendas.

Primary Uses:
  • Matching Candidates to Jobs: This is our bread and butter. We use your info to find the right fit between talent and opportunities.
  • Communication: Keeping you updated on relevant positions, interview schedules, feedback, and next steps.
  • Client Services: Presenting qualified candidates to our client companies, coordinating interviews, facilitating offers.
  • Relationship Building: Staying in touch over time, understanding career trajectories, building long-term connections.
Secondary Uses:
  • Market Research: Understanding industry trends, salary benchmarks, skill demands (always in aggregate, never personally identifiable).
  • Improving Our Services: Analyzing what works, what doesn't, and how we can be better at what we do.
  • Legal Compliance: Meeting our obligations under employment and business laws.
  • Newsletter & Updates: Sharing industry insights, career tips, company news (only if you've opted in).

Our Promise: We'll never sell your data to third parties for marketing purposes. That's not our game. Your information is used solely for recruitment and HR services.

Let's be real - we can't do our job without sharing your info with potential employers. But we're thoughtful about it.

Who We Share With:

Client Companies (Potential Employers)

When we think you're a solid match for a position, we'll share your professional info - resume, portfolio, relevant skills - with the hiring company. We'll always give you a heads-up first about which company and role. Your personal contact details aren't shared until there's mutual interest.

Service Providers

We work with certain tech tools to keep things running smoothly - CRM systems, email platforms, cloud storage, video conferencing tools. These providers only get access to data they need to provide their services, and they're bound by strict confidentiality agreements.

Legal Obligations

Sometimes we're legally required to disclose information - court orders, government requests, compliance with laws. We'll only do this when absolutely necessary and will fight to protect your privacy where we can.

Who We DON'T Share With:
  • Random marketing companies or data brokers
  • Your current employer (unless you explicitly tell us it's okay)
  • Competitors or other recruitment agencies
  • Anyone not directly involved in the recruitment process

It's your data, and you've got rights. Here's what you can do:

Access

You can ask to see what information we have about you. We'll provide it within 30 days, usually sooner.

Correction

Spotted an error in your profile? Let us know and we'll fix it pronto. Keeping things accurate is in everyone's interest.

Deletion

Want us to delete your info? We'll do it, though we might need to keep some records for legal reasons (like past placements or contracts).

Portability

Need your data in a portable format to take elsewhere? No problem. We'll provide it in a common file format.

Opt-Out

Don't wanna receive our newsletters or updates anymore? Every email has an unsubscribe link, or just shoot us a message.

Withdraw Consent

Changed your mind about us using your info? You can withdraw consent anytime. We'll stop processing your data for new opportunities.

To Exercise Your Rights:

Email us at careers@helrionchronicles.info or call (604) 789-4521. We'll verify your identity and get things sorted out quickly.

Yeah, we use cookies. Not the chocolate chip kind (though those would be nice). These are digital cookies that help our website work better.

Types of Cookies We Use:

Essential Cookies

These keep the site functional - remembering your session, security features, basic navigation. Can't really turn these off without breaking things.

Analytics Cookies

Help us understand how people use our site - which pages are popular, where folks are coming from, how long they stick around. We use this to make improvements.

Preference Cookies

Remember your choices and settings so you don't have to keep re-entering stuff every time you visit.

Managing Cookies:

Most browsers let you control cookies through their settings. You can block them, delete them, or get notified when sites try to use them. Just know that blocking all cookies might make our site less smooth to use.

We don't use cookies for advertising or tracking you around the internet. Our cookies are purely functional and analytical.

We take security seriously because your trust is everything to us. Here's what we do to keep your information locked down:

Technical Safeguards:
  • Encryption: Your data is encrypted both in transit (SSL/TLS) and at rest. Even if someone intercepts it, they can't read it.
  • Secure Servers: We use reputable cloud providers with enterprise-level security certifications.
  • Access Controls: Only team members who need access to specific data get it. Everyone has unique logins and we log who accesses what.
  • Regular Backups: We back up data regularly and store backups securely in case of emergencies.
  • Software Updates: We keep all systems patched and up-to-date to protect against known vulnerabilities.
Administrative Safeguards:
  • Team Training: Everyone on our team gets privacy and security training regularly.
  • Confidentiality Agreements: All staff and contractors sign strict confidentiality agreements.
  • Clear Policies: We have written policies for data handling, and we actually follow them.
  • Vendor Vetting: Third-party services are carefully evaluated before we trust them with any data.
Physical Safeguards:
  • Office Security: Our physical office has controlled access and security systems.
  • Clean Desk Policy: Sensitive documents aren't left lying around.
  • Secure Disposal: When we do dispose of data, it's done securely (shredding, secure deletion).

In Case of a Breach:

Despite our best efforts, no system is 100% secure. If there's ever a data breach that affects you, we'll notify you promptly and tell you exactly what happened and what we're doing about it. We'll also report it to the relevant authorities as required by law.